We're Here to Help — Dash876 Support
Need help with your shipment or service? Our team replies within 24 hours — fast, professional, and friendly.
✨ Luxury Meets Logistics
Frequently Asked Questions
Find answers to common questions about our shipping services, pricing, and delivery options
Becoming a Dash876 member is completely free, no membership fees required.
We have flights from the U.S. 3-5x per week.
Your unique U.S. address will be provided in your welcome email after registration. Use it at checkout on any U.S. website and always include your Dash876 ID in the address line to avoid delays.
Toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, cash etc.
Customs fees are only charged on packages valuing $100 USD or higher.
Air freight is based on the greater of actual or dimensional weight (lbs). Sea freight is billed by cubic foot. Use our Smart Quote Tool to see your estimated costs instantly for sea freight ONLY.
You will be notified via email or our mobile app, or you can login to your account and view your balance.
A bad address fee applies when your full name or Dash876 account number is missing from your U.S. shipping address. Always include your registered name and member ID so your package is logged immediately upon arrival.
You’ll receive a notification as soon as your package is ready for pickup or delivery. You can also log in to your account anytime to track the real-time status of each order.
At this time, Dash876 accepts cash and bank transfers for all services. We’re currently upgrading our systems to include card payments and other modern digital options — including secure checkout right inside your Dash876 web portal. Stay tuned, because seamless, cashless transactions are on the way.
Yes! Use our Personal Shopper Service and we’ll buy on your behalf from U.S. stores. You pay in JMD locally — we handle checkout, shipping, and delivery.
Send Us a Message
Use the form below to contact our team. We'll respond within one business day.
Pickup & Delivery
Pickup spots conveniently located for easy access.
Islandwide delivery available to select service areas.
Personal Shopper Service
Need something from the USA? Let Dash876 shop it, ship it, and deliver it straight to you.
No U.S. card? No problem — we handle it all.
Try our VIP Concierge todayDeal for This Month
Exclusive savings on your next shipment! Check out this month's featured offer and start saving big.
View Monthly DealsGrab Your Sign-Up Bonus
Get a $250 JMD sign-up bonus when you create your free Dash876 account — limited-time only!
Mobile Apps Launching March 2026
Track, shop, and ship from your phone 📱 — launching March 2026 on iOS & Android.
Business Account Perks
Start or grow your business with Dash876! Get verified for exclusive discounts, priority shipping, and dedicated account support.
Apply for Business AccountHurricane Melissa Relief
Standing strong together 💪🏽 — Dash876 supports affected communities across Jamaica.